Community support
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Dial-a-ride journeys are tailored to you and use specially adapted vehicles. We can take you to see friends, GP or medical appointments, shopping, or other services or events across the borough.
The service is for people of any age with limited mobility, who are unable to use conventional public transport, and are residents of Elmbridge
Our friendly and fun door-to-door shopping trips offer return travel to the following venues across Elmbridge:
Our buses operate between 8am and 4pm, Monday to Friday. Bookings are accepted up to 2 weeks in advance on a first come, first served basis. Please give as much notice as possible when planning your trip.
For more information or to book your journey, call 01372 474 944 or email commtransport@elmbridge.gov.uk.
Phone lines are open 8am to 4pm Monday to Friday.
To use the dial-a-ride service you need to join the community transport membership scheme.
The membership scheme costs £24 a year and gives you access to dial-a-ride, shopping trips and door-to-door transport to our Centres for the Community.
Journeys are then charged as follows:
Journey type | Single journey | Return journey |
---|---|---|
Up to 3 miles | £7 | £14 |
Up to 5 miles | £10 | £20 |
Up to 10 miles | £15 | £30 |
Shopping trip | N/A | £7.50 |