If you are a PA Housing tenant, you should contact PA Housing with any concerns you have about damp, condensation or mould.
What happens next
When you report a problem with condensation, damp, or mould, PA Housing assess the extent of the problem and arrange to remove the mould as quickly as possible.
They will arrange for a surveyor to attend your home and carry out an investigation into what caused the mould so they can try to stop it returning.
More information
PA Housing has a guide with more information about what they will do if you report a problem to them, as well as some tips on what you can do yourself: PA Housing: Condensation, damp and mould.
You can also read our Damp and Mould Action Plan (PDF, 185KB) to see how we are tackling the issues surrounding damp, condensation and mould.