Overview
This only applies to homes where Elmbridge Borough Council is the landlord. It doesn’t apply to properties owned by other organisations.
If you’re a housing association tenant, contact your housing association.
Pinnacle manages our housing stock. They’re responsible for day-to-day housing services.
This includes:
- collecting rent and dealing with rent enquiries
- responding to repairs and maintenance requests
- handling tenancy queries
- providing support with other housing-related matters