Housing, homeless and rough sleeping
This housing, homelessness and rough sleeping strategy sets out the housing challenges facing the borough over the coming years and our plans to deal with them, working with partner organisations like housing associations, charities and other public sector agencies to provide a range of affordable homes and deal with homelessness in the local area.
The strategy has 5 priorities. We will:
- work in partnership to deliver more affordable housing and make the best use of all social housing stock
- work with landlords to ensure safe, healthy and energy efficient homes
- support older, disabled and more vulnerable residents to live, safe, healthy and independent lives
- act to tackle rough sleeping and prevent homelessness
- arrange support for those who need it most
The facts and figures that informed the development of the strategy.
Tenancy strategy
The tenancy strategy provides guidance to housing associations operating in the borough of our expectations for the kinds of tenancy they grant and the circumstances in which they should grant a tenancy of a particular kind or renew tenancies when any fixed-term tenancy comes to an end.
Housing allocations policy
The housing allocations policy sets out how cases on the Housing Register are assessed and how social housing is allocated.
For more information on these and other housing policies, please contact housingpolicy@elmbridge.gov.uk.
Empty homes strategy
For a summary of information in this strategy see grants, loans and schemes for empty homes.
Elmbridge Borough Council as landlord reports and policies
Information on the volume and themes of complaints received by Elmbridge Borough Council between 1 April 2024 and 31 March 2025.
More information below in our self-assessment and tenant satisfaction measures: