Communicating with neighbours
Tree owners should be given the opportunity to prevent or abate (reduce or remove) a nuisance, for example, branches touching a roof or damaging a neighbour’s building. This could be done by informing the tree owner of the issue, verbally or in writing.
We recommend that any claims regarding subsidence damage or damage to drainage should be dealt with through the owner’s or occupier’s insurance provider. This helps to produce a clear record of events, and usually involves specialists who carry out thorough investigations before deciding what action to take.