Who to contact about flooding
Get details of organisations to contact about flooding.
| Service | Organisation | Contact details |
|---|---|---|
| General flooding advice | Environment Agency | Call: 03708 506 506 |
| Report a river flood | Environment Agency | Call: 0800 80 70 60 |
| Floodline (check the current alert and warning status, and sign up for flood alerts and flood warnings) | Environment Agency | Call: 0345 988 1188 |
| Rest centres, housing, evacuation transport, environmental health advice | Elmbridge Borough Council |
Call: 01372 474474 Follow us on: MyElmbridge - on Facebook |
| Building control | Elmbridge Building Control Services | Call: 01372 303145 |
| Surface water flooding management, highways management, animal health and rights of way | Surrey County Council |
Flooded highways: 0300 2001003 Surrey CC - roads and transport Surrey CC - social care and health Report an issue Surrey CC - report it online |
| Social care and health information | Surrey County Council | Call: 01932 794800 |
| Trading Standards | Surrey County Council | Surrey CC - Trading Standards |
| Electricity supply | UK Power Networks |
Sign up for text alerts: |
| Drinking water | Affinity Water | Emergency number: 0345 357 2407 |
| Sewage, flooded sewers, and sewage clearing | Thames Water | Call: 0800 316 9800 |
| Advice on what is covered by your insurance and process claims | Your insurance company | Contact your insurance company |
You can find out more about who to contact about flooding on GOV.UK: report a flood.