Overview
Once you contact the homelessness prevention and advice team, you may be asked to attend a housing options interview so we can find out more about your situation and may carry out a homeless application if we have reason to believe you are homeless or threatened with homelessness within 56 days.
We will ask you to provide:
- proof of identity, including the birth certificates (full version) and passports of all the people in your application
- proof that you are or will be homeless, for example a notice to quit from your landlord, friend or relative
- letters from the building society showing that it intends to repossess your home, and a court order or bailiff's warrant
- proof of income and savings including: wage slips, benefit books, P45, bank statements and savings books
- proof of where you and all the people in your application have lived for each of the last 5 years, including: tenancy agreements, rent books or receipts for rent, postmarked letters, bills, bank statements, driving licenses, and medical cards
- if relevant, documents proving you are married, you are divorced, you have custody of children, you are pregnant, you are asking for or have been given asylum
We may ask for other documents depending on your circumstances.
If we carry out a homeless application, we will check whether you are:
- eligible for assistance
- homeless or threatened with homelessness within 56 days
- in priority need
- not intentionally homeless
- if you have a local connection with Elmbridge or any other housing authority area
This information will be used to decide whether we have a duty to secure accommodation, if you become homeless.