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  2. Vision

Vision - Our values

Our values were developed by our cultural leaders following collaborative consultation across the organisation. They underpin everything we do, reflecting what is important to us both now and moving forward.
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23 March 2026
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Contents Contents
  • Vision
    • Introduction
    • About the borough of Elmbridge
    • Our Vision for Elmbridge
    • The story so far: our achievements
    • Sustainable
    • Thriving
    • Community
    • A high performing organisation
    • Our priority projects
    • Investing in Elmbridge
    • Our values
    • Your council services: what you can expect
    • Working in partnership
    • Future Surrey

Our values are: 

  • care
  • collaborate
  • continuously improve 

Each value has its own supporting statements, which explains the value in more detail. 

We care by: 

  • putting our community at the heart of everything we do
  • creating an environment where everyone feels respected, supported and valued
  • celebrating diversity and fostering a culture that is inclusive and fair
  • demonstrating openness, honesty and integrity in all our actions and decision making
  • showing kindness, empathy and consideration to our customers and colleagues 
Elmbridge care value icon

We collaborate by: 

  • recognising that people are our best asset and we are stronger by working together
  • co-operating and supporting each other to deliver our shared vision
  • building relationships across teams to make the workplace productive
  • working as one council to provide the best service and make a difference to our community
  • pulling together to become more sustainable and help the environment 
Elmbridge collaborate value icon

We continuously improve by: 

  • continuing to invest in employee learning and development
  • ensuring employees have the right technology, systems and digital tools for their roles
  • challenging ourselves to innovate and try new ideas
  • adapting and embracing change 
Elmbridge continuous improvement value icon
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